CLEAR CONTRACTS

Here’s a question. When is “lowcost” not really low-cost at all? Answer: when you find those hidden charges, exclusions and ambiguous terms and conditions in the small print of carefully worded contracts you’re committed to for five years – with high cancellation charges. Suddenly, what looked like the lowest price option turns out to be the most expensive.

At Complete Imaging we get no satisfaction from seeing a customer fleeced by an unscrupulous competitor because for us, the outcome remains the same; we didn’t win the business.

We guarantee what we do, how we do it and what we charge.

Our headline price is the price you pay. No surprises, no hidden charges, no vague warranty periods or unreadable contract terms

Our crystal clear contracts and business integrity ensure:

• You pay the headline price – no surprises

• You’ll know the warranty period (5 years on all new equipment)

• You won’t pay extra for delivery, installation or training

• You won’t pay extra for delivery of contracted items such as toner (except in emergencies)

• You’re protected from unlimited price escalation

• And most importantly, you won’t have to spend valuable time dealing with queries and unnecessary administration

With Complete Imaging, you’re protected from the vagaries of a market that has no regulation and no trade association. Our contracts are crystal clear because that’s the way we do business. We never hide charges in our small print. We aim to be completely open, and completely honest. We believe that you should pay what you expect to pay – with no nasty surprises.

“Complete imaging are genuinely different. They stand out from the competition with their honest and cost-effective approach”

Derek Osborne, South Birmingham College