Managed Print Services

What is Managed Print Services?

Are you aware that an average of 3% of a company’s revenue is consumed with office document expenses / printer maintenance and supply costs are notoriously unpredictable, especially when your printing environment is not optimised around its workflow.

Managed Print Services (MPS) is not a product, it is a business relationship between Complete and your organisation that helps manage the cost of printing and optimise your printing environment.

• Complete Managed Print Services covers all support and consumables for your entire printer fleet
• Provides a consistent and manageable fixed cost structure
• One supplier – one solution, no matter what brand of printer
• Single portal for ordering all service and supplies
• Supplies provided by next day delivery
• Bespoke reporting detailing print activity
• First class service and support

Managed Print Services: how does it benefit my company?

• Manage costs: with its unique fixed cost model, MPS helps manage the ever increasing cost of consumables and service
• Free up IT resources: with MPS supporting and maintaining output devices, IT can have more time for business critical tasks
• Increase Uptime: automated meter readings, error alerts, and supply ordering help avoid unexpected downtime
• Forecast and control budget: control and forecast budgets accurately by setting your printing and supply costs up-front
• Reduce waste: order only the supplies you require with no excess waste or overcrowded supply cupboards
• Reduce energy consumption: printing analysis and hardware consolidation ensures the most efficient output devices are being used

Managed Print Services: how much can you save?

In order to design the correct solution optimised for your document output environment we follow a six step process. This provides you with an accurate cost assessment and proposal to compare against your current situation.

1. First visit fleet assessment
2. Walkthrough facilities + floor plan
3. Obtain all cost data from customer
4. Second fleet visit
5. Evaluate findings
6. Present summary report

Managed Print Services will help you with the following:

• Manage your print operations to reduce document-related expenditure
• Standardise your equipment and support processes
• Optimise the assets on your balance sheet
• Provide a single point of contact to increase efficiency and visibility of your document output
• Controlled expenditure to make it easy to manage your budget
• Real time alerts to maximise device productivity
• Environmentally greener
• Increased employee productivity
• Reduced environmental impact

“The true cost of print is often hidden and in many cases uncontrolled. We conduct a thorough analysis of a customer's print environment which enables us to uncover the true cost of their print and demonstrate the tangible economic benefits of adopting more effective and efficient print and document management solutions.”

From entry level desktop units to high speed, networked multifunctional products with a full range of finishing options, an effective print infrastructure is not just about the best piece of equipment to support print, copy and scanning requirements, but should also factor in a range of complementary software solutions.