Fleet management

Changes in staff levels, work levels and departmental responsibilities can all have an impact on whether the current printer fleet remains fit for purpose. Re-designing the fleet, in line with IMAC processes, will ensure that the right devices are in place to support the new requirements.

Return on Investment (ROI)

Using fleet uptime and optimisation analysis, a quantifiable financial value of the services can be provided, and duly compared to the original Business Case.

Regular reviews are carried out to ensure that the services you receive meet the agreed SLAs and the fleet is optimally managed.

Reduced Environmental Impact

Understanding whether the environmental targets of the new document estate were achieved inline with the business case through various analytical approaches.

Increased User Satisfaction

Through user surveys, satisfaction levels can be quantified and reviewed to see where future improvements can be made.