Optimise

At Complete we apply a continual improvement approach to increase customer satisfaction.Regular reporting into management assists with our relationship and continual assessment of the devices helps ensure that the output infrastrucure continues to adapt to change.

Optimise fleet performance and productivity

We control and actively manage all your output devices faster and more efficiently with the benefit of automated remote management and reporting.

We save time and reduce costs through enhanced control of MFPs and printers with Complete’s remote device monitoring and management tools. We offer up-to-date device information via a central web based dashboard and enhanced functionality and services are available to increase device uptime and reduce IT administration.

Collected data can be turned into detailed device knowledge with Complete Facilities Manager. From embedded applications suitable for smaller businesses to tools to manage corporate businesses, Complete has the answer:

• Accurate meter counts are sent on-time with automated meter reading
• Access intelligent reports via a Web portal, enabling boosted device efficiency
• Maximise reliability with proactive support including automated service call notifications, automated toner replacement and firmware upgrades
• Generate Green Reports to understand and achieve potential environmental benefits through better fleet management
• Device mapping to allow status views of thousands of devices

Analyse volumetric, financial and environmental data to generate an understanding of your environment.

Volumetric Analysis

Calculation of the total cost of ownership of the current document estate, including capital / lease costs, warranty contracts and cost-per-page contracts. This is vital when creating the business case for change.

And all of this is supported by Project, Service and Change Management, as well as business partnerships.