Crystal clear contracts

Here's a question. When is "low cost" not really low cost at all? Answer: when you find those hidden charges, exclusions and ambiguous terms and conditions in the small print of carefully worded contracts you're committed to for five years - with high cancellation charges. Suddenly what looked like the lowest price option turns out to be the most expensive.

At Complete, we get no satisfaction from seeing a customer cheated by an unscrupulous competitor because for us the outcome remains the same – we didn't win the business.

We guarantee what we do, how we do it and what we charge.

Our headline price is the price you pay. No suprises, no hidden charges, no vague warranty periods or unreadable contract terms.

Our crystal clear contracts and business integrity ensure:

• You pay the headline price - no suprises
• You will know the warranty period (5 years on all new equipment)
• You won't pay extra for delivery of contracted items such as toner (except in emergencies)
• You are protected from unlimited price escalation
• And most importantly, you won't have to spend valuable time dealing with queries  and unecessary administration

With Complete, you're protected from the vagaries of a market that currently has no regulation or trade association. Our contracts are Crystal Clear because that's the way we conduct our business. We never hide charges in our small print. We aim to be completely open, and completely honest. We believe that you should pay what you expect to pay – with no nasty suprises.